Refund policy

The general rule

A licence key and the script download are delivered as soon as your payment is confirmed. Because they cannot be returned, licences are not refundable once the key has been issued.

When we will refund or fix

• Duplicate payment: if you paid twice for the same order, we refund the extra payment.
• Paid but not delivered: if we confirmed no licence within 72 hours of your payment and you ask to cancel, we refund in full.
• Script does not work as described: contact us. We will fix it. If we cannot make it work as described within 14 days of your report, we refund the licence.

How refunds are paid

Refunds go back by the method you paid with. Crypto refunds are sent in the same currency at the amount received, less network fees. Naira bank transfers are refunded to the account that sent the money. Bank and network fees charged to us are deducted.

Payments we cannot match

If a payment does not match an order, we hold it and contact you. Reply in the chat with your receipt so we can match it.

How to ask

Open the chat or email [email protected] with your order number.