Personal banking

Everyday banking that gets out of your way

A free account with instant payments, a virtual card in seconds and smart pots that quietly grow your savings. All in one calm, simple app.

Lumen Bank4821  ••••  ••••  2468ALEX MORGAN09/29
Payment sent-$45.00 to Sam
Round-up saved+$0.60 to Holiday

Everything included

One free account. Everything you need.

No monthly fee, no minimum balance and no small print surprises.

Instant payments

Send money to friends and family in seconds, 24 hours a day, with no fees between customers.

Virtual card in seconds

Add it to your phone wallet straight away and order a physical card whenever you like.

Smart savings pots

Set goals, round up every purchase and watch your pots fill without thinking about it.

Fee-free abroad

Spend in any currency at fair exchange rates with no foreign transaction fees.

Spending insights

See where your money goes with automatic categories and clear monthly summaries.

Real-time alerts

Every payment pings your phone, so you always know what is happening with your money.

Control

Your money, under your control

Freeze your card, set spending limits, hide balances and approve payments from your phone. You decide how your account works.

  • Freeze and unfreeze in one tap
  • Daily, weekly and per-payment limits
  • Biometric login and two-step verification
  • Block categories like online or ATM
Card controls
Card frozen
Online payments
Daily limit$1,500

Getting started

Open your account in four steps

Download the app

Get it on your phone and tap Open account.

Tell us about you

A few quick details and a selfie to confirm it is you.

Add money

Top up by transfer, card or direct deposit.

Start spending

Use your virtual card straight away.

Questions

Good to know

Quick answers about personal accounts.

Visit the help centre

Yes. There is no monthly fee and no minimum balance. Paid plans only add extras you can choose to unlock.

Most people finish in a couple of minutes. Your virtual card is ready as soon as you are verified.

Absolutely. Share your account details with your employer and your salary lands in your account like any other bank.

Your funds are safeguarded and your account is protected with biometrics and two-step verification. Deposit protection follows the rules that apply in your region.

Open your account today

It takes about two minutes. No paperwork and no branch visits.