Information we collect
We collect information you give us when you open an account or contact us, such as your name, contact details, date of birth and identity documents. We also collect information about how you use our services, including transactions, device information and log data.
How we use it
We use your information to provide and improve our services, verify your identity, process payments, prevent fraud and meet our legal obligations. With your permission, we may also use it to tell you about products and features we think you will like.
- To open and manage your account
- To process transactions and keep your money safe
- To comply with laws and regulations
- To improve and personalise our products
Who we share it with
We only share your information with service providers who help us run the business, with partners you ask us to share with, and with authorities where the law requires it. We never sell your personal data.
Keeping it safe
We protect your data with encryption in transit and at rest, strict access controls and continuous monitoring. No system is perfectly secure, so we also encourage you to use biometric login and two-step verification.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to certain uses. You can exercise these rights from your account settings or by contacting us.
Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences and understand how our site is used. You can manage your choices at any time in your browser or through our cookie settings.
Contact us
Questions about this policy? Email our privacy team and we will get back to you promptly.